Specialist- SAP SD & O2C

Category:  Digital & IT

Bangalore, Karnataka, IN


Department: the DD&IT Product Supply


Are you enthusiastic about understanding the business and bringing attention to key business challenges? Are you seeking an opportunity to drive IT solution implementation and engage with stakeholders across IT, the Manufacturing Sites, and the Supply Chain Organisation? If so, our specialist position can be the right fit for putting your expertise to work while at the same time making a difference for patients living with diabetes. Apply now!


About the department

DD&IT Product Supply is a unit responsible for more than 40 global IT systems at Novo Nordisk including the operation, maintenance, support and development of these systems. The strategic objective of the unit is to be the IT partner for the business ensuring that we provide the IT solutions and support which is needed to support the Novo Nordisk production solution as well as supply chain needs worldwide. The systems are used on a global scale by all areas of the business from R&D to Sales and are critical to the execution of key business processes such as development, manufacturing, sales, finance, etc. This includes SAP logistics modules like Sales and Distribution (SD), Materials Management(MM), Advanced planner Optimiser (APO), Plant Maintenance(PM), Quality Management(QM), Production Planning and Process Industry(PPPI), Warehouse Management(WM/EWM), Advanced Track and Trace for pharmaceutical( ATTP), Global Batch Traceability (GBT) modules which are among the most critical IT systems in Novo Nordisk and they are used 24x7 by thousands of NN users worldwide.


The Position

As a specialist, you will be responsible for SAP Sales and Distribution (SD-Module) system at Novo Nordisk covering maintenance and support planning multiple countries. Further, you will be working with and supporting the planning and sales groups and various networks to develop and manage enterprise solutions to problems that improve efficiency and allow for expansion and change. You will be working within an empowered Agile team. Your primarily tasks will include:

  • Providing support for handling SAP SD incidents and problems and analysis, design and implementation of the system changes required and create functional design documents based on business requirements.
  • Understanding and addressing any integration points with other SAP modules and other legacy systems as well as support and refines SAP SD for current and future implementations.
  • Assisting and guiding vendor application support team when and where required.
  • Mentoring or coaching employees in the same area of speciality.
  • Setting direction and delivering results with significant impact in a wide cross- functional and international area.



  • Master’s degree or Bachelor’s degree relevant technology experience with high level technical certifications (Software Engineering, Computer Science, Business Administration).
  • Strong conceptual understanding of, and at least 8+ years of experience with the SAP logistic landscape and preferably knowledge and experience in the SD area with integration knowledge with SAP MM, SAP FI, SAP WM.
  • 10+ years of IT experience in specification, design, development, validation, implementation, and maintenance of IT solutions.
  • Strong knowledge in EDI, external interface integration with SAP SD module as well as experience from working in a project oriented, international matrix organisation.
  • Good understanding, experience with Agile framework and exposure to pharmaceutical industry will be an added advantage.
  • On a personal level you are a team player who can work both in teams and still be able to work independently, focus on efficiency and business value in all tasks being executed, and communicate productively with clients.
  • Besides, you have great time management and organisation skills along with the ability to prioritise own work to meet tight deadlines while maintaining the highest standards of work.
  • An excellent communicator and comfortable working with different countries across multiple time-zones. A team player, who excels in a busy environment with a high degree of empowerment.
  • Excellent writing, verbal, presentation, communication, and consensus building skills. You must have high cultural sensitivity and ability to work across cultures. Above all you have passion for excellence with a concise, precise, and effective approach to problem solving and decision making.


Working at Novo Nordisk

We are a proud life-science company, and life is our reason to exist. We’re inspired by life in all its forms and shapes, ups and downs, opportunities, and challenges. For employees at Novo Nordisk, life means many things – from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energies us to perform our best at work. Ultimately, life is why we’re all here - to ensure that people can lead a life independent of chronic disease.



To submit your application, please upload your CV online (click on Apply and follow the instructions).


4th December 2023

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.