Senior Professional B1

Department – Global Business Service (GBS), Supply Chain Management

Are you skilled in managing sales orders and supply chain processes? Do you have a knack for driving standardization and optimization? If so, we invite you to join us as a Senior Professional B1 in our Global Shared Service Centre in Bangalore. Read more and apply today for a life-changing career. Apply Now!

The position

As a Senior Professional B1 you are Review accounts daily and perform necessary follow-ups with customers and internal stakeholders. Perform reconciliations with customers and internal teams.

• Action outstanding requests from customers within appropriate timelines on cash allocations and statement requests.
• Use appropriate tools to identify and track open items, disputes, and other relevant information. Serve as the single point of contact for queries related to open AR items.
• Govern the customer master and ensure timely updates. Escalate unresolved issues and concerns in a timely manner. Check SOPs and training, highlighting any gaps.
• Complete all trainings and actions as per company policy and process requirements.
• Ensure timely and accurate execution of daily activities, including quality assessments. Report any issues or concerns regarding process gaps, issues, controls, and procedures.
• Support other groups or teams within the designated area of responsibility. Contribute to cash apps data upskill initiatives. Assist in supporting various projects and initiatives to drive organisational objectives and strategic goals.

Qualifications

• Master’s or bachelor’s degree in related field from a well-recognized institute along with 3-5 years of experience in Cash Apps, AR receivables, and other relevant areas in O2C.
• Strong analytical abilities and effective stakeholder management skills.
• Proficiency in Microsoft Office.
• Experience in reconciliation, receivables management, and credit risk.
• Knowledge of SAP Finance module (FI) and low/no code applications.
• Participation in continuous improvement projects within shared services.
• Understanding of the impact of collections processes on downstream and upstream processes.
• Excellent written and oral communication skills.

About the department

You will be part of the Supply Chain unit, established in March 2017 as part of the Product Supply Devices & Supply Chain Management business plan. Our unit is anchored under Supply Chain Planning (SCP) at the Headquarter and is the agreed place to consolidate Supply Chain activities across Novo Nordisk. We focus on optimising costs and reducing complexity by operating an effective supply chain. The Supply Chain offshoring journey has started in D&S, and the Service Delivery Catalogue is taking form, allowing other areas within Product Supply to join or add to the Catalogue.

Working at Novo Nordisk

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 72,000 employees around the world. We recognise the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we’re working toward something bigger than ourselves, and it’s a collective effort. Join us! Together, we go further. Together, we’re life changing.

Contact

To submit your application, please upload your CV online (click on Apply and follow the instructions).

Apply Now!

Deadline

11 March 2025

Disclaimer

It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.