Associate Lead- Global Customer Insights

Department Name: Commercial – GBS

Are you enthusiastic about transforming customer insights data into practical insights to aid in business decisions? Are you adept at working closely with global teams for consulting or market research projects? We are seeking an Associate Lead - Global Customer Insights to join our vibrant and fast-moving Commercial – GBS team in Bangalore, India. If you are prepared for a transformative career opportunity, continue reading and apply today!
 

The position
As a  Associate Lead – Global Customer Insights at Novo Nordisk, you will:

• Drive high-quality primary market research for key products, portfolios, and areas of interest on a country, regional, and global level.
• Develop and maintain strong partnerships with key stakeholders across HQ, Regions, and Top-10 affiliates to ensure alignment and successful attainment of common targets.
• Utilize your industry knowledge to drive best-in-class results and improve processes and systems. Communicate complex scientific, medical, and commercial information to stakeholders at various levels.
• Lead external vendors and challenge them on the rationale behind insights, approach, and overall quality of deliverables. Thrive in addressing ambiguity and shifting priorities, demonstrating urgency in your approach to work.
• Operate with a high level of independence in operational decisions.

Qualifications

• To be our Associate Lead – Global Customer Insights, we are looking for a candidate with the following qualifications:
• 10+ years of pertinent experience in customer insights or consulting within the healthcare or pharmaceutical sectors 
• Education from premier (Tier 1) institutions, holding a master's degree in science or management, either from India or abroad are preferred 
• Strong stakeholder management experience. Atleast 50% of experience in front-end or client facing role involving direct interaction with global or regional brand/commercial/strategy teams or end-users of customer insights or senior leadership 
• Strong team player, with experience of coaching or collaborating with internal or external teams like vendors 
• Exceptional interpersonal and communication skills to effectively navigate a diverse, and international matrix environment
• Good presentation skills, with demonstrated ability to structure presentations and convey compelling narratives. A keen eye for detail and the ability to elevate data to insights
• Minimum 1.5 years of experience in the current role 

About the department

The Commercial – GBS unit is responsible for driving deliverables for multiple Corporate Vice President (CVP) areas within Commercial – GBS. This includes Insulin, GLP-1 and Obesity Marketing, Market Access, Insights, and Commercial Operations. Located in Bangalore, India, our team is dynamic and fast-paced, working together to make a difference in the lives of patients worldwide.

Working at Novo Nordisk

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world, and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we are working toward something bigger than ourselves, and it is a collective effort. Join us! Together, we go further. Together, we are life changing. 

Contact 

To submit your application, please upload your CV online (click on Apply and follow the instructions). 

Deadline 

30 July 2024. 

Disclaimer

It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.