Senior Associate Lead/ Lead - Customer Insights

Category:  Commercial Marketing

Bangalore, Karnataka, IN


Department- Commercial GBS


Are you passionate about driving strategic decision-making through market research? Do you have a track record of delivering best-in-class insights? We are looking for a Market Researcher to join our team in the Commercial GBS department at Novo Nordisk. If you have a strong background in market research and a desire to make a difference in the pharmaceutical industry, read on and apply today for a life-changing career.


The position

  • Drive the preparation of high-quality market research for key products, portfolios, and areas of interest for the US market and be responsible for vendor management, challenging them with methodology, cost, processes etc to improve market research project output.
  • Deliver best-in-class customer insight analyses to support senior management in strategic and operational decision-making and ensure compliance on all aspects.
  • Develop and maintain strong partnerships with key stakeholders across NNI US, collaborating with global customer insights counterparts in GBS and HQ to ensure alignment and successful attainment of common targets.
  • Build and manage a team of market researchers to support the delivery of insights to US-based stakeholders.
  • Ensure that the outputs from the market research team meet the standards set by the US organization and support the optimization of Novo Nordisk’s commercial strategies on project, portfolio, and corporate levels.



To be successful in this role, we are looking for someone with the following qualifications:

  • Master’s degree within Marketing, Business, Sociology, Life Sciences, Pharmacy, or related fields. Focus in the fields of market research or Life/Pharmaceutical sciences is seen as an advantage.
  • 10+ years of relevant experience in a market research function, and/or as a management consultant, in a client-facing capacity. Experience within the pharmaceutical industry and/or in a HQ capacity is an advantage.
  • International experience is a requirement, either from having worked abroad as part of your career or worked in close collaboration with colleagues based in different geographies.
  • Background in building/managing high-performing teams and ensuring deliverables meet the expectations of the end customer.
  • Demonstrated experience delivering best-in-class strategic insights, identifying growth opportunities, and using qualitative and quantitative insights to drive decision-making.
  • Track record of strong project and stakeholder management in a cross-functional setting.
  • Deep industry knowledge of research designs, companies, and practices that drive best-in-class results.
  • Significant experience in professionally communicating scientific, medical, and commercial information to audiences at various organizational levels is considered an advantage.

About the department

The Commercial – GBS unit is responsible for driving deliverables for multiple Corporate Vice President (CVP) areas within Commercial – GBS. This includes Insulin, GLP-1 and Obesity Marketing, Market Access, Commercial Planning, and Commercial Operations. The department also supports BioPharma global marketing for Haemophilia and growth disorders. Located in Bangalore, India, our team is dynamic and fast-paced, working together to make a difference in the lives of patients worldwide.


Working at Novo Nordisk

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are experiencing significant growth and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the collective potential and collaboration of our more than 63,000 employees worldwide. We recognize the importance of the unique skills and perspectives our people bring to the table, and we continuously strive to bring out the best in them. Working at Novo Nordisk is not just about us as individuals, but about the collective effort we make together. Join us! Together, we go further. Together, we’re life-changing.


Contact and Deadline

For more information, please visit our website at The application deadline is 25th May, 2024.


We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.