IT Operations Analyst II

Category:  Information Technology & Telecom

Bangalore, Karnataka, IN


Does your motivation come from challenges and working in a dynamic environment? Is your ambition to create visible results? Are you enthusiastic about understanding the

business and bringing attention to key business challenges? Then we might have the right position for you. Apply Now!

About the department

Global IT India was established in February 2010 as an integral part of Global IT in HQ. From the beginning in 2010, the unit has grown to 500+ employees till date. The main role of Global IT India is to 'manage' IT, which includes System Management, Project Management, Infrastructure Management, Compliance Management, Security Management, Process Management and Vendor Management.

The Position

As an IT Operations Analyst, you will be responsible for:


  • Managing the IT Infrastructure lifecycle, compliance, and regulatory based on CFR 21 Part 11 or Annex 11 process, for one or more product and supply IT Infrastructure service, System of IT Infrastructure as per Novo Nordisk norms.
  • Managing ITIL process of Change, Problem, Incident Management with guiding team of subject matter expert for effective management of Production Infrastructure.
  • Ensure that IT infrastructure and processes are compliant with internal and external regulatory environments by develop policies and process documents for PS IT Infrastructure.
  • Periodic assessments and reviews of the infrastructure platform documents. Act as a Quality Consultant for internal and external audit for production infrastructure, quality, and compliances.
  • Collaboration with the System Managers Security, IT Architects, Infrastructure service, IT Vendors & project Managers and stakeholders in line of business. Need to face audit is a must have skill with capacity of Updation of SOP’s.



  • Master’s / Bachelor’s degree or relevant technology experience with high level technical certifications (Software Engineering, Computer Science, Business Administration).
  • 7+ years of experience working within IT Infra, IT Compliance and Quality consultancy services.
  • 6+ years working with key stakeholders and decision makers outside India in a cross-functional, international environment.
  • Work experience & good knowledge in Infrastructure qualification, compliance requirements in pharmaceutical industry, GxP knowledge will be an advantage.
  • IT Compliance experience from an international service or consultancy firm.
  • Any internationally recognized Quality certification.
  • Experience supporting CFR 21 Part 11 validated systems.


Working at Novo Nordisk

We are a proud life-science company, and life is our reason to exist. We’re in-spired by life in all its forms and shapes, ups and downs, opportunities, and challenges. For employees at Novo Nordisk, life means many things – from the building blocks of life that form the basis of ground-breaking scientific re-search, to our rich personal lives that motivate and energise us to perform our best at work. Ultimately, life is why we’re all here - to ensure that people can lead a life independent of chronic disease.



To submit your application, please upload your CV online (click on Apply and follow the instructions).

Apply Now!


11th November 2022.


We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.