Content Innovation Lead

Département - Multi-Channel Engagement (MCE)

We are looking for an experienced Multi-Channel Engagement Professional to support the fast-growing Indian affiliate. India is one of the fastest-growing economies in the world and is also one of the most dynamic and complex markets in the Region APAC (Asia Pacific). While it offers unique opportunities for impacting the business, it will also support accelerating your personal development. Apply now!

The position

As the Content Innovation Lead, your role is to drive innovative content strategies within the diabetes community to enhance user experience and foster engagement. You'll leverage design thinking principles and AI technologies to optimize content creation and delivery. Your primary focus is to ensure that the platform delivers valuable content to individuals with diabetes, caregivers, and healthcare professionals. This requires generating innovative ideas, facilitating design thinking practices, and using data-driven insights. As part of your responsibilities, you will be expected to: -

• Work together with the content strategy team to devise innovative content strategies that are in line with the organization's key result areas.
• Incorporate AI technologies into content strategies, with a focus on personalized content delivery and improving user experiences.
• Lead and facilitate cross-functional brainstorming sessions to generate fresh and engaging content ideas.
• Work closely with technology teams to implement AI-driven personalization and content optimization, and use AI technologies to tailor content for specific audience segments, maximizing user engagement and relevance.
• Curate, create and oversee the development of educational resources for different target audiences.
• Monitor and analyse the performance of content initiatives and campaigns, utilizing key metrics such as user engagement, conversions, and user feedback to evaluate the effectiveness of the content.
• Collaborate with cross-functional teams, including marketing, design, and product development, to align content initiatives with the broader business objectives.

Qualifications

• Bachelor's degree in Communications, Marketing, Journalism, or related field.

Need to have:

• Minimum 5 years of experience in content strategy, creation, and development, with a focus on innovation and audience engagement.
• Proven track record of implementing design thinking practices for user-centric content solutions.
• Experience with AI technologies to optimize content creation and personalization.
• Ability to conduct data analysis using SEO and social listening tools.
• Creation of educational resources for diverse diabetes audiences.
• Collaboration with cross-functional teams to align content initiatives with business objectives.
• Previous work in healthcare or diabetes-related topics desirable.
• Proficient in CMS and digital marketing platforms.
• Strong communication and interpersonal skills, with a passion for creativity and innovation.
• Demonstrated ability to work independently and in multi-national and multi-functional teams.

Nice to have:

• A good understanding of the global and India  pharmaceutical market.
• Diabetes or other endocrine therapy area knowledge is an advantage.

About the department

Novo Nordisk is a Denmark based multinational with leadership in diabetes. Novo Nordisk India affiliate office is located in Bangalore & has more than 1400 people working across the country in various functions. The BI Analyst reports directly to the Manager – CRM & Data Science.

Working at Novo Nordisk

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us! Together, we go further. Together, we're life changing.

Contact

To submit your application, please upload your CV and motivational letter online (click on Apply and follow the instructions). 

Deadline

7th May, 2024

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company in the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds, and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve, and the communities we operate in. Together, we’re life-changing