Advanced System Manager I

Category:  Digital & IT

Bangalore, Karnataka, IN


Department – Submissions, Labelling & Translations solutions, Digital Data (DD) & IT Development

Are you ready to take your career to the next level? Are you passionate about managing critical IT systems? We are looking for an Advanced System Manager I to join our team in DD&IT Development GBS department. If you have the skills and experience, we are looking for, read on and apply today for a life-changing career.


About the department
In DD&IT Development GBS Submissions, Labelling & Translations solutions, a part of DD&IT GBS, a portfolio of GxP & business critical applications is being managed and supported. These applications are among the most critical IT systems in Novo Nordisk supporting essential processes and being used 24x7 by thousands of users worldwide. Regulatory Solutions works closely with line of Business, System managers, Quality Check (QC)/Quality Assurance (QA) and subject matter experts across the Novo Nordisk IT organization in Denmark and India. We work in Submissions and Labelling (SuLa) ART.


The position 
As an Advanced System Manager–I at Novo Nordisk, you will have the following responsibilities:

  • Responsible for operation and maintenance of CCMS system. Maintain the validated state of the system.
  • Represent system in connection with audits and inspections. Continuous improvement of support/operations processes in teams.
  • Managing CCMS system deliverables within agreed schedule, scope, quality, and Budget.
  • Manage the CCMS DevOps team activities (Define PI Objective related to CCMS O&M, manage features, plan & priorities stories, and backlog Refinement.)
  • Manage the capacity of the Minister of Environments, overseeing all CCMS environments, including control over GxP environments, accountable for determining the timing and content of deployments into the CCMS environments.
  • Manage the expectation of LoB, Customers and users concerning the use of systems (Prepare, provide, and develop the services as agreed).
  • Drive Vendor Audit based on Supplier Assessment and own findings, work towards the closure of findings and key Input for Supplier Agreements / Supplier selection.

To be successful in this role, you should have the following qualifications:

  • Bachelor or Masters in relevant field with 10+ years of IT/pharmaceutical experience, with a minimum of 5-6 years of system management experience and knowledge of GxP systems.
  • Strong compliance understanding and documented GxP experience from several systems (6-8 years’ experience).
  • Detailed knowledge and experience with system management or past experience as a system manager (6-8 years’ experience).
  • Experience in ITIL processes such as change management, configuration management, release management, incident management, and problem management.
  • Extensive CSV experience.
  • Experience working with agile delivery models and any SAAS applications.
  • Experience in Stakeholder Management, Budget Management and Vendor Management.
  • Excellent interpersonal and communication skills including verbal and written communication.
  • Ability to represent NN in relation with users and external stakeholders.


Working at Novo Nordisk
Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world, and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 64,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we are working toward something bigger than ourselves, and it’s a collective effort. Join us! Together, we go further. Together, we are life changing. 


To submit your application, please upload your CV online (click on Apply and follow the instructions).
Apply Now!


24 July 2024.


It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.


We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.