Advanced Operations Analyst II

Category:  Information Technology & Telecom

Bangalore, Karnataka, IN


Does your motivation come from challenges and working in a dynamic environment? Is your ambition to create visible results? Are you enthusiastic about understanding the business and bringing attention to key business challenges? Then we might have the right position for you.


About the department

Global IT India was established in February 2010 as an integral part of Global IT in HQ. From the beginning in 2010, the unit has grown to 500+ employees till date. The main role of Global IT India is to 'manage' IT, which includes System Management, Project Management, Infrastructure Management, Compliance Management, Security Management, Process Management and Vendor Management.


The position

The position holder primarily plays the role of an Advanced IT Operations Analyst for supporting and managing Azure DevOps Platform where the position will also be additionally responsible for supporting the qualification activities, including all the system documentation creation, review/approval for the validation deliverables like user requirements, system specifications, validation plan, qualification plans, Standard Operating Procedures (SOPs), Functional Risk assessment, IQ/OQ/PQ protocols, Traceability matrix, Design Specs, and validation summary reports. You will be responsible for system management activities relating to customers, process and vendors.



  • BSc or similar graduate degree in relevant field (Software Engineering, Economics, Computer Science, Business Administration)
  • Overall 5+ years of system/service management experience and within GxP regulated industry
  • Should have documented experience from work utilizing data bases, preferably as a system manager in the pharmaceutical industry
  • Should have good understanding of ITIL and Novo Nordisk processes and organisation
  • Strong Compliance understanding and documented GXP experience from several systems (2-3 years’ experience)
  • System management knowledge necessary,
  • Should have 3-5 years’ experience in Change management, Configuration management, Release management and Incident & Problem management
  • Good understanding of ITIL and Novo Nordisk A/S processes and organization
  • Good knowledge of database technology and other relevant IT technologies
  • Good IT experience covering specification, design, development or implementation of IT solutions
  • Excellent communication skills, oral and written in English
  • Large degree of flexibility and the ability to work under strong time pressure
  • ITIL certified
  • Excellence in business and system understanding
  • Good stakeholder management


Working at Novo Nordisk

At Novo Nordisk, we create value by putting patients first. Every ten seconds, two people are diagnosed with diabetes, and more than 371 million people worldwide need us. Working here is not just a way to make a living, but a way to make a difference.



For further information, please contact Sujai Gopal at SJGO@novonordisk.com



23 Dec 2021.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.