Advanced Business Analyst - Site IT systems

Category:  Information Technology & Telecom

Bangalore, Karnataka, IN


Does your motivation come from challenges and working in a dynamic environment? Is your ambition to create visible results? Are you enthusiastic about understanding the business and bringing attention to key business challenges? Then we might have the right position for you.


About the department

Site IT Systems is a part of Manufacturing IT India in Global IT. In the department you will be part of a highly engaged team responsible for managing IT systems for Product Supply (PS), supporting systems which are core to the laboratory and production processes in Novo Nordisk. You will be participating in the operation, maintenance and development of GxP critical IT systems. You will have ample opportunity for professional sparring and best practice exchanges in your daily work. Furthermore, you will be  involved in projects with Product Supply and working closely together to ensure that business processes are adequately supported by IT systems.


The position

The position holder primarily plays the role of System Manager for Global Serialisation Programme Serialisation Site Server system (GSP SSS). The purpose of the Global Serialisation Programme Serialisation Site Server system is to support the serialisation and aggregation process during production at different production sites. You will be part of GSP SSS system to manage serialised products acting as an interface between ERP systems (e.g. PRISM and SAP) and the Serialisation Line Control (SLC) server located on a serialised Packaging Line. You will be supervising the day-to-day usage, operation and maintenance of the GSP SSS system. Furthermore, you will be responsible for the validation of computer systems and application service inorder to initiate and complete activities to ensure that IT security requirements are met for the computer system. In addition to ensure that the computer system is following internal and external regulatory bodies requirements. You will also prepare user requirement specifications for system. In addition, you will also manage configuration, design and construction of computer system software. Futhermore, will also manage the configuration in IT, users of computer system  and risk. Further will act as a manager IT incidents and disaster recovery in IT.

 In addition, you will also maintain servers and support server patch management activities as necessary, coordinate and manage system corrections and system releases with effective change and release management. Further will monitor the effectiveness of the incident and problem management process, making recommendations for improvements. Lastly ensure incident management key performance indicators, e.g. resolution time, in the service level agreements with line of business are fulfilled. To maintain stakeholders’ relationship across NN – Global IT and Product Supply Management of system, compliance and documentation.



We Expect you to hold the below skills and knowledge.

  • MSC or MBA or similar or graduate degree in relevant field (Software Engineering, Computer Science, Business Administration)
  • 8+ years of experience into IT industry
  • 3+ years of experience in Pharmaceutical industry
  • 3+ years of experience in handling GxP systems or projects
  • 3+ years of technical expertise in Application Management, Incident, problem & change management
  • Should have experience Authoring and/or review VPLs and other qualification deliverables (Risk Assessments, Design Qualifications)
  • Good knowledge on Preparation and approval of verification plans and reports including traceability
  • Should have experience with coordinating (the test case writing and review), and review of test cases while ensuring reusability
  • Ensuring the validation scope is covered and prerequisites for test start are fulfilled
  • Should have knowledge on TIMS administration and test references preparation
  • Ensuring all relevant documentation is uniquely identified
  • Ensuring all team members are trained
  • Coordinating and guiding the verification activities
  • Preparing, reviewing and approving defects
  • Reviewing and approving test runs
  • Involvement and/or driving design reviews and risk assessment workshops
  • Strong communication skills in English (oral and written)
  • Should have experience in office desktop applications and tools (e.g. Microsoft Office)


Working at Novo Nordisk

At Novo Nordisk, decisions and actions are based on their positive impact on society, the environment and on their potential to generate a profit. That makes for a responsible culture with a healthy and engaging working environment.



For further information, please contact Bincy Mathew at BIMH@novonordisk.com.



30 April 2021.





Millions rely on us
To work for Novo Nordisk you will need the skills, dedication and ambition to change lives for the better for millions of patients living with diabetes and other chronic diseases. In exchange, we offer the chance to be part of a truly global workplace, where passion and engagement are met with opportunities for professional and personal development.