Adv. Business Analyst - Veeva Vault eTMF

Category:  Information Technology & Telecom

Bangalore, Karnataka, IN


Advanced Business Analyst 2 – Veeva eTMF for R&D IT GBS


Are you a passionate Veeva Vault expert!! Is your ambition to create visible results? Then we might have the right position for you.


About the department


In Research and Development (R&D) Trial & Analysis Solutions, a part of Global IT GBS, a portfolio of GxP, Financial & business critical applications is being managed and supported. These applications are among the most critical IT systems in Novo Nordisk supporting essential processes and being used 24x7 by thousands of users worldwide. R&D Trial & Analysis Solutions works closely with line of Business, System managers, Quality Check (QC)/Quality Assurance (QA) and subject matter experts across the Novo Nordisk

 IT organisation in Denmark and India.


The position


As a Veeva eTMF Expert, we expect you to be Excellent in System (Vault eTMF) understanding and how the business units are using it, you will be a subject Matter Expert in NN Document Management system Vault eTMF and all of its components and functionalities. Provide assistance on Change and Release Management.


You are also expected to Perform Configuration changes in Vault when needed, Work in DevOps model as IT team member close with LoB, Scrum Master and PO. Work on Test coordination / Validation for Vault eTMF and Responsible for the delivery of system & support services and ensuring that they meet LOB requirements in coordination with system managers & QA(s).


You will ensure and manage the incident management process for Vault eTMF; ensure incident management KPIs, e.g. resolution time, in the service level agreements with line of business are fulfilled. Prepare and Update training material, e-Learning and user manual.


You are expected to participate in system releases while performing Validation Responsible role. Authoring/ Reviewing Quality Risk Assessment, Test coordination / Validation and Defect Management, etc, meeting the Quality & Compliance requirements as per company QMS procedures and regulatory guidelines.




We ideally expect you to hold a MSC, MBA, BA or similar graduate degree in relevant field (Software Engineering, Economics, Computer Science, Business Administration)


  • Overall of 7+ years of IT experience in which a min of 4+ years relevant experience within IT (Pharma domain).
  • A VEEVA Vault Certified expert
  • Working expertise on Veeva Vault eTMF as a system Admin
  • Experience with configuration of eTMF, customization, and Development
  • Ability to collaborate and communicate with external parties, primarily users.
  • Ability to represent NN in relations with users and external stakeholders
  • Excellent communication skills written and orally in English
  • Large degree of flexibility and the ability to work under strong time pressure
  • Good interpersonal skills


Good to have: -


Strong knowledge of V-model and GxP knowledge required with Agile mindset



Working at Novo Nordisk


At Novo Nordisk, we create value by putting patients first. Every ten seconds, two people are diagnosed with diabetes, and more than 371 million people worldwide need us. Working here is not just a way to make a living, but a way to make a difference.




For further information, please contact Bharath R at BHRZ@novonordisk.com




15th Oct 2021.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.