Senior Change Manager

Category:  Information Technology & Telecom

Bagsværd, Capital Region of Denmark, DK


Are you ready to scale up your career within IT Change Management in an agile and global organisation? Do you get motivated by working with a broad range of stakeholders?

Then read-on.


The position

As Senior Change Manager in the Operational Excellence team, you will be responsible for maturing and setting directions for our IT Change Management journey in Global IT Operations (GITO) in Novo Nordisk. You will be working both independently and in close collaboration with our stakeholders globally.

Furthermore, you will:

  • Providing subject matter expertise and input on IT Change Management related processes and guidelines.
  • Drive improvements and implementations related to IT Change Management in GITO.
  • Guide and lead stakeholders in their IT Change Management maturity journey.
  • Build and maintain a strong, constructive working relationship with line of business and internally in GITO, focussed on achieving Business goals and Product Increment objectives.
  • Provide expert advice and guidance to IT teams and business stakeholders to deliver on both the short- and longer-term goals GITO.
  • Supporting operational excellence initiatives.
  • Identify candidates/areas for IT Change Management Improvement
  • Provide training and guidance activities to anchor high Change Management maturity mindset
  • Secure implementation of agreed process/guidelines improvements in GITO.




To be successful in this role, we believe that you should have:

  • Msc or BSc within computer science, business administration, engineering and/or several years of relevant professional experience within IT Change Management.
  • IT Process understanding and Process knowledge e.g. ITIL, COBIT or similar.
  • Strong quality and compliance mindset
  • Knowledge in Core IT Services and agile methodology.
  • Preferred Project Management experience


About the department

Global Service Desk & IT Support (ITS) is anchored within the Global IT Operations organisation and has employees based in different countries across the world. In Global IT, we work Agile, and in the ITS Product Area, we have four products and eight regional teams. The products cover Global Service Desk, Global On-Site Support, Operational Excellence, and Shared Support Solutions. You will be part of a continued journey to deploy and improve the Agile organisation and competencies.


By joining Global IT, you will become part of a strong global community of more than 1200 skilled IT professionals, who are responsible for IT systems, services, and platforms in Novo Nordisk. We work in a truly global organisation based on agile principles, and continuously strive to improve our ways of working. 



5th December 2021. Please note that we are screening incoming applications and are inviting for interviews on an ongoing basis.


NB You do not need to attach a cover letter to your application, but please include a few lines about your motivation in your resume or CV. In addition, please avoid the use of photos in your CV. This makes for a better and more fair process.



If you want to know more, please reach out to the Lasse Lundemark on +45 3079 2124. 


Working at Novo Nordisk

At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales – we’re all working to move the needle on patient care.