HR Process Experts

Category:  Human Resource Management

Bagsværd, Capital Region of Denmark, DK


Are you motivated by transforming strategy into real business impact in Novo Nordisk? Do you thrive in developing improvements to HR processes based on the latest trends within digitalisation and automation? Do you want to work in teams with highly skilled and dedicated colleagues to implement digital HR processes with a focus on customer experience excellence? Apply today and join us in Bagsværd for a life-changing career. 


The position


As one of our new HR Process Experts your key responsibilities will include:

  • Review digital HR processes to reduce manual work/rework and improve efficiency
  • Connection between end-users and IT to ensure that business needs are translated into technical solutions 
  • Implement digital HR processes with a focus on customer experience excellence
  • Translate core employee life cycle requirements to easy-to-use digital processes and aligning with multiple stakeholders for implementation
  • Identify customer needs and root cause of pain points to minimize the customer effort
  • Gathering feedback from end users to measure efficiency of process improvements




To succeed in this role, we hope that you can tick off most of the below qualifications, but we encourage and welcome your application even if you cannot fully tick everything:

  • Master’s degree in HR, engineering, business or similar combined with solid professional experience   
  • Knowledge on HR and employee life cycle processes
  • Experience from digitalisation initiatives, LEAN, Design Thinking and Value-Stream Mapping would be an advantage  
  • Experience in decision making, management of cross-organisational teams or project groups would be useful
  • Understanding of how technology can impact future ways of working
  • Excellent communication and presentation skills in English (written/spoken)


As a person, you are committed, curious and adaptable to change. You demonstrate a high personal energy, and you can motivate and engage people. You are a respectful and a loyal team player with a customer-oriented mindset. 


We expect you to be self-motivated and able to work independently. The ability to drive business impact regarding processes, human factors and financial impact is necessary. An ability to develop, identify and implement new solutions for complex issues is required. Ideas can be novel or inspired by other businesses, also outside the pharmaceutical industry. A wish to seek inspiration and utilize relevant education is required.


About the department


You will join the Digital Services team in Global People and Organisation, reporting to the Director of a newly established department under Digital Services. The Digital P&O Services team is in Bagsværd and works closely together with all corners of Novo Nordisk and the Global P&O organisation.


In collaboration with P&O management and stakeholders we drive the P&O Digital strategy & roadmap, meaning facilitating and driving the right strategic choices, but also ensuring the execution of the roadmap towards measurable impact. In addition, we are shaping and owning customer journeys ensuring our customers get the best experience from our P&O Services, including aligning our key P&O metrics to measure customer experience. We are curious about Digital Innovation, developing new solutions building on the latest trends within automation and digitalisation across the entire P&O organisation.


Working at Novo Nordisk


At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without letting perfection standing in the way of good. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing, and sales – we’re all working to move the needle on patient care. 




For further information, please contact Dennis Olsson, VP, P&O Digital Services at +45 30791053 or Jacob Hyllegaard Christensen at +45 30792763.




22 August 2022.

Please note that we shall conduct interviews on an ongoing basis, so please submit your application as soon as possible.


You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV.

To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.



We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.