Global IT Support Specialist - Mergers and Acquisitions

Would you like to use your knowledge of global service desk operations to become a pivotal part of IT Support at Novo Nordisk?

Are you skilled at navigating complex stakeholder landscapes and ready to handle IT systems' intricacies during mergers and acquisitions?

Are you looking for a chance to shine in a position that attracts significant attention within the organisation, offering you the opportunity to explore a diverse array of subjects, including hardware, infrastructure, and digital workplace technologies?

If so, we invite you to join us as a Global IT Support Specialist – Mergers and Acquisitions.

Read more and apply today for a life-changing career.

Let’s talk about the role

As a Global IT Support Specialist – Mergers and Acquisitions (M&A), you will undertake the following critical responsibilities to facilitate successful IT integration during corporate transitions:

• Collaborate closely with DD&IT (Digital, Data & IT) M&A project teams and newly acquired organisations, providing IT insights and support throughout the transaction lifecycle while advising on IT standards, procedures, and best practices
• Manage the contingent workforce by collecting project team requirements and negotiating with regular suppliers for necessary temporary staffing
• Gather and analyse requirements from stakeholders to design effective IT solutions that support the integration process, acting as a consultant in deploying Global Service Desk solutions and exploring synergies such as language compatibility
• Collaborate with the IT Operations team to ensure adherence to IT standards
• Facilitate collaboration with other GITO (Global IT Operations) product areas

In addition to these responsibilities, you will have the opportunity to take part in developing IT strategies for mergers, creating strategic plans to optimise IT resources, support business objectives post-merger, and ensure alignment with broader business goals for enhanced operational efficiency. This role could be your chance to shine and showcase your ability to manage intricate IT challenges with finesse and expertise.

Candidate profile

To thrive in this position, we imagine you meet most of the following qualifications:

• Bachelor's degree in Information Technology, Business Administration, or a related field
• Extensive experience in global service desk operations (focusing on governance) within Novo Nordisk or similar organisations in pharmaceutical industry
• Proven track record in digital transformation projects and IT strategy development
• Demonstrated experience in mergers and acquisitions within the IT sector and readiness to handle the strategic and operational aspects of IT integration
• Proven ability to manage stakeholder relationships across diverse international setups

These qualifications and experiences foster your ability to make a significant impact, driving successful IT integration in high-stakes international mergers and acquisitions area.

The team waiting for you

You will be joining Global IT Support Product Area which is anchored within the DD&IT organisation and has employees based in different countries across the world. In DD&IT, we work Agile, and in the GITS Product Area, we have four products and eight regional teams. The products cover End User Support Experience, Service Operation Excellence, Regional IT Services and GITS M&A. You will be part of a continued journey to deploy and improve the Agile organisation and competencies.  

By joining DD&IT, you will become part of a strong global community of more than 1,200 skilled IT professionals, who are responsible for IT systems, services, and platforms in Novo Nordisk. We work in a truly global organisation based on agile principles and continuously strive to improve our ways of working. 

Working at Novo Nordisk
Founded in Denmark in 1923, Novo Nordisk has become one of the world’s leading healthcare companies. At Novo Nordisk, we are committed to driving change to defeat diabetes and other serious chronic diseases. To fulfil this purpose, we pioneer scientific breakthroughs, expand access to our medicines, and work to prevent and ultimately cure disease. That said, we are anything but linear.

With us, your skills, commitment, and ambition help us change patients’ lives worldwide. In exchange, we offer you a rewarding and purpose-driven culture with talented and diverse co-workers. Therefore, your professional and personal development is essential for us, and in Novo Nordisk, the sky is the limit for career opportunities.

Discover the cutting-edge technologies behind Novo Nordisk's life-changing innovations at TechLife at Novo Nordisk. From AI to quantum computing, our digital experts push boundaries and make a tangible impact on lives across the globe.

Contact 

For further information, you can contact Enrique Liarte Pedreno, People Leader, at +34 637715807 or at enpl@novonordisk.com. 

Deadline 

18 May 2025

Applications will be reviewed on an ongoing basis, and interviews will be conducted accordingly, so please apply as soon as possible.

To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.