Digital, Data IT Engagement Lead

Are you passionate about driving digital transformation and leveraging data for impactful decision-making? Do you have a knack for optimizing digital solutions to enhance customer engagement? If so, we invite you to explore the opportunity to join us as a Digital, Data and IT Engagement Lead in Almaty, Kazakhstan. Read more and apply today for a life-changing career.

The position

As a DDI Engagement Lead within Customer Excellence department you will drive the local execution of digital, data and IT (DDI) initiatives to enhance customer engagement, sales force effectiveness, and broader business processes across the organization.

Your responsibilities will be to:

• Lead data-driven decision-making by leveraging analytics and BI tools
• Act as a strategic partner, ensuring DDI solutions align with business priorities and streamline processes across the organization
• Drive local execution of DDI initiatives, ensuring seamless integration with global and regional strategies
• Facilitate the adoption of digital products to enhance frontline customer engagement

Qualifications

We are looking for a candidate with the following qualifications:

• University Degree in Business, Strategy, Business Analytics, Computer Science, or a related field.
• Fluent in oral and written English & Russian.
• Consultancy-related experience.
• Experience in Digital/Data/IT/Business management.
• Strong background in stakeholder management and cross-functional collaboration.

Nice to have:

• Certifications in BI tools such as Power BI, Tableau, or Google Data Studio
• Experience in developing and managing BI tools, digital initiatives, and data-driven projects.
• Experience in the pharma industry.

About the department

The position is based in Almaty, where you will join a dynamic and innovative team dedicated to driving digital transformation and data strategy. Our department is committed to aligning global and regional strategies with local needs, ensuring that our digital initiatives directly support business growth and customer engagement. You will be part of a fast-paced environment where collaboration and strategic thinking are key to success.

Working at Novo Nordisk

At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales – we’re all working to move the needle on patient care. 

Contact

To submit your application in English, please apply via our system.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.