HCP Journeys & Activation Director

At Novo Nordisk, we believe that engaging healthcare professionals (HCPs) is not just a strategy; it's a mission. We invite you to be a part of this transformative journey as our Healthcare Professionals Journey& Activation Director.

Your impact starts here! This is an opportunity to become a catalyst for change, harnessing your insights to craft innovative strategies that captivate and inspire.

Your new role

In this position, you will be responsible for designing and defining implementable, end-to-end HCP journeys across our therapeutic areas and customers. You will work closely with marketing and medical teams to translate strategic priorities into actionable journeys, orchestrating channels and campaigns in collaboration with IO and regional teams.

You will act as a role model for customer centricity, ensuring that engagement strategies—whether face-to-face, hybrid, or fully digital—are aligned with business goals and deliver measurable impact.

Key responsibilities include:

• Translating medical and marketing priorities into actionable HCP journeys and blueprints for key markets
• Co-shaping the PST (Profiling, Segmentation & Targeting) framework and segmentation strategies to enable personalized engagement
• Influence the HCP channel roadmap for non-face-to-face interactions.
• Establishing measurable KPIs and a continuous learning loop across regions
• Collaborating with Regional Customer Engagement teams to drive organizational change and new ways of working.

Your new department

You will join the International Operations – Customer Engagement (IO-MM CE) team, the strategic function that supports Novo Nordisk’s global ambition to transform customer engagement. The team works across regions and therapeutic areas to drive innovation, customer excellence, and scalable solutions that put HCPs and patients at the centre of everything we do.

Your skills and qualifications

Our successful candidate has a university degree in Business, Strategy, Innovation, or related fields, coupled with 10+ years of experience in customer engagement, with a strong track record in designing and implementing HCP journeys across local, regional, and international settings.

You bring:

• Proven experience in deploying cross-geography projects and disruptive innovation
• Deep understanding of field dynamics and HCP interactions, a previous local role is a must
• Passion for digital trends and customer-centric design
• Strong stakeholder management and cross-functional collaboration skills
• Ability to drive change, influence across levels, and foster a learning culture
• Fluency in English both written and spoken

Working at Novo Nordisk

At Novo Nordisk, collaboration and innovation drive everything we do. Every day we work to find solutions that defeat serious chronic diseases. For over 100 years, this unordinary mindset has seen us build a company like no other—where mutual respect, curiosity, and determination make extraordinary results possible.

What we offer

In addition to a unique and supportive culture, Novo Nordisk offers strong learning and development opportunities tailored to your career and life stage. Our benefits reflect our commitment to empowering employees to reach their full potential while achieving work-life balance.

More information

To submit your application, please upload your CV in English (click on Apply and follow the instructions).

Deadline

Apply by 28th October 2025. Applications are reviewed on an ongoing basis. We encourage you to apply as soon as possible. 

*Disclaimer: "Novo Nordisk is currently in the process of adjusting job titles globally. Please note that the job title listed in this advertisement may be subject to change. More detailed information will be provided during the recruitment process.”

Novo Nordisk is not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health.