Product Quality Specialist

Position for Novo Nordisk GBS Mexico

Join Novo Nordisk for a life-changing career establishing and developing a world-class Global Business Service Center (GBS) in Mexico City. This will impact millions of people living with a chronic disease like diabetes and obesity. It will also impact your professional and personal development through offering you the unique chance to pioneer and build an agile unit offering vital business support to the Americas. Get to know us better by visiting our website.

The Position

Responsible for the tactical execution of quality-based review and disposition for all exceptions related to product distribution and supporting training relative to proper handling of product by e.g., Field Sales Employees, also supporting other processes in the Novo Nordisk Quality Management System as well as supporting continuous improvement projects within the department, affiliate, and/or in collaboration with global colleagues

Activities and Responsibilities

• Acts in role of process Subject Matter Expert (SME) for the product quality process at NNI.  Supports internal and external stakeholders with issue resolution in a timely fashion and in a manner which meets their expectations.
• Assists in the development and maintenance of the review process for incoming sample product related deviations and queries.
• Manages incoming product information and evaluates in accordance with approved SOPs.
• Communicate direction on a range of uniquely complex issues in a simple and understandable manner to i.e., the stakeholders he/she support.
• Demonstrates knowledge of relevant industry standards, regulations, and SOPs. Proactively identifies potential challenges and pursues new ideas, solutions, and opportunities.

Required Qualifications

• Education level: Bachelor’s degree required; relevant experience may be substituted for degree, when appropriate; advanced degree preferred.
• Requires a minimum of 3 years of progressively responsible, relevant experience; some experience in area of specialty required.
• Demonstrated ability to work independently under direction from manager.  Exercises judgement in selection of methods and approaches for a given assignment.  Able to plan, schedule, and arrange own tasks in completing objectives
• Demonstrated capability of using best practice and knowledge of internal and/or external business issues to improve products, services, and/or processes

• High level of Spanish and English is required.

About the Department

You will become part of the Mexican team of one of the top pharmaceutical companies in the entire world, with a Danish spark and its own Mexican magic. What defines us is our commitment, passion, creativity, and innovation, which make the perfect blend to reach our goals as a whole team with a unique vision: Change people lives. As the Great Place to Work No. 1 company we are, we can say that there is nothing we seek that we are not willing to achieve. 

Welcome to your life-changing career.

Working at Novo Nordisk

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world, and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us! Together, we go further. Together, we're life changing.

Contact

To complete your application, please submit your CV in English by clicking "Apply now" and following the instructions. For more details, follow our LinkedIn page: Novo Nordisk: About | LinkedIn

Deadline

Apply before May 6th, 2024

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.