Business Analyst II-Change & Release Manager

Does your motivation come from challenges and working in a dynamic environment? Do you thrive in an environment where close collaboration with key stakeholders and strategic alignment is essential? Do you have a can-do attitude with continuous improvement as one of your career objectives? Then we might have the right position for you. Apply now!

The Position

As a Business Analyst II, primarily plays the role of managing CS Systems in the below mentioned activities, utilizing technical knowledge in application development and support system releases with coordination from Vendor and LoB (Line of business). The scope of the system management activities is but not limited to:

• Incident/Service Request Management, Change and Release Management.
• Vendor/Supplier management, Stakeholder management and Excellent Business and System Understanding.
• Compliance and Quality management.
• Participating in System Advisory Board Meetings. Contract Management and User Administration.
• Ensuring System Compliance and Manage System Website.

Qualifications

• Bachelor’s or Master’s degree in engineering, computer science (or equivalent) with 5+ years of experience with IT.
• 3+ years of relevant experiences in ITIL practices.
• High level knowledge of system management, compliance, validation, and documentation.
• Good experience in Stakeholder Management.
• Pharmaceutical industry experience with GxP system knowledge would be added advantage.
• Expert level of knowledge on MS-Office & ticket handling tool - Service Now.
• Understanding of drug safety and/or clinical drug development.
• Excellent communication skills written and orally in English.

About the department
In DD&IT (Digital Data & IT) Development Safety & Clinical Supplies GBS, a portfolio of GxP, Financial & Business Critical applications are being managed and supported. These applications are among the most critical IT systems in Novo Nordisk supporting essential processes and being used 24x7 by thousands of users worldwide. Safety & Clinical supplies works closely with Line of Business, System Managers, Quality Check (QC)/Quality Assurance (QA) and subject matter experts across the Novo Nordisk IT organization at Denmark and India.

Working at Novo Nordisk

Novo Nordisk is a global healthcare company headquartered in Denmark. For 100 years, we have been driving change to defeat diabetes and other serious chronic diseases. As a result, our treatments today benefit millions of people living with diabetes, obesity, and rare blood and endocrine diseases. We are proud of that. We are proud of our people too, and we employ more than 63,000 bright and diverse minds in 80 offices worldwide. With us, your bright mind and commitment help us change lives for people worldwide. In exchange, we offer you a seat in a rewarding and purpose-driven culture where your professional and personal development is highly valued. That said, opportunities are many in Novo Nordisk.

Contact

To submit your application, please upload your CV online (click on Apply and follow the instructions).

Deadline

30 May 2024.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.